Refund policy
We want you to love your Wet Paint purchase. If you’re not completely satisfied, eligible items may be returned within 30 days of delivery.
To qualify for a return, items must be:
- Unworn, unwashed, and unused
- In original condition
- Returned with all original tags attached
- Free from stains, makeup, spray tan, deodorant marks, odors, or other signs of wear
Items that do not meet these conditions may not be accepted.
How to Start a Return
To request a return, please contact us within 30 days of receiving your order and include your order number and the item(s) you would like to return.
Once your return is approved, you will receive instructions on where to send your item.
Please do not send items back without first requesting a return.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you received the wrong item, please contact us as soon as possible with your order number and photos of the issue so we can make it right.
Non-Returnable Items
The following items are not eligible for return:
- Items returned after the 30-day return window
- Items without original tags attached
- Worn, washed, stained, altered, or damaged items
- Gift cards
- Items marked as final sale
Exchanges
If you need a different size or style, we recommend returning the original item and placing a new order once your return has been approved.